Privacy policy

Last updated: 8 May 2025

This Privacy Policy describes how RainAwayWiper (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit rainawaywiper.com (the “Site”), use our services, make a purchase there, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The type of personal data we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal data we collect.

Information We Collect Directly from You

Information you submit directly through our Services may include:

  • Contact details – such as your name, address, telephone number, and email address.
  • Order information – such as your name, billing address, shipping address, payment confirmation, email address, and telephone number.
  • Account information – such as your username, password, security questions, and other information used for account security.
  • Customer‑support information – such as the information you include in communications with us, for example when you send a message through the Services.

Certain features of the Services may require you to provide specific information about yourself. You can choose not to provide this information, but this may prevent you from using or accessing those features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our Site and your account, including device information, browser information, network‑connection information, your IP address, and other information regarding your interaction with the Services.

Information We Receive from Third Parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the requested products or services in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we—or third parties we work with—may automatically collect certain information using online‑tracking technologies such as pixels, web beacons, software‑developer kits, third‑party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section Third‑Party Websites and Links below.

How We Use Your Personal Data

  • Providing products and services. We use your personal data to provide the Services and perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other account‑related features and functionalities. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use; in that case, Shopify processes your data in line with its Privacy Policy and Consumer Privacy Policy.
  • Marketing and advertising. We may use your personal data for marketing and advertising purposes, such as sending you marketing communications via email, SMS, or postal mail and displaying advertisements for products or services. This may include using your personal data to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in marketing our products (Art. 6 (1)(f) GDPR).
  • Security and fraud prevention. We use your personal data to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly encourage you not to share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in ensuring the security of our Site for you and other customers (Art. 6 (1)(f) GDPR).
  • Communicating with you and improving the Services. We use your personal data to provide you with customer support and to improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you (Art. 6 (1)(f) GDPR).

Cookies

Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with providing our shop through Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), perform analytics, and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the Services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies via its controls. Please note that removing or blocking cookies may negatively impact your user experience and cause some of the Services—including certain features and general functionality—to work improperly or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How We Share Personal Data

In certain circumstances we may share your personal data with third parties for contract performance, legitimate purposes, or other reasons described in this Privacy Policy. Such circumstances may include:

  • with vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping);
  • with business and marketing partners to provide Services to you and advertise to you. Our business and marketing partners use your data in accordance with their own privacy policies;
  • when you instruct, request, or otherwise consent to our sharing certain information with third parties—for example, to ship you products or through your use of social‑media widgets or login integrations—with your consent;
  • with our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business;
  • in connection with a business transaction such as a merger or bankruptcy; to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes described above in “How We Collect and Use Your Personal Data” and “How We Share Personal Data”.

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order details, purchase information, and customer‑support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data, e.g., locations inferred from an IP address or other technical means
  • Vendors and third parties that provide services on our behalf (such as internet‑service providers, payment processors, fulfillment partners, customer‑support partners, and data‑analytics providers)
  • Business and marketing partners
  • Affiliates

We will not use or disclose your personal data for the purpose of drawing inferences about you without your consent.

With your consent, we share personal data for promotional and marketing purposes as described above.

Third‑Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi‑public areas, including information you share on third‑party social‑networking platforms, may be viewed by other users of the Services and/or users of those third‑party platforms without restriction as to its use by us or by a third party. Our inclusion of such links does not by itself imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the details below to request deletion of that data.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” personal data of individuals under 16 years of age (as those terms are defined under applicable law).

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. These rights are not absolute and apply only in certain circumstances. In some cases, we may legally refuse your request.

  • Right of access/information: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
  • Right to deletion: You may have the right to request that we delete the personal data we hold about you.
  • Right to rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to portability: You may have the right to receive a copy of the personal data we hold about you and to request the transfer of that data to a third party under certain circumstances and with certain exceptions.
  • Right to opt out of sale, sharing, or targeted advertising: You may have the right to instruct us not to “sell” or “share” your personal data or to object to the processing of your personal data for purposes that constitute “targeted advertising” under applicable privacy laws. Note: If you visit our Site with the Global Privacy Control opt‑out preference signal enabled, we will automatically treat this as a request to opt out of “sale” or “sharing” for the device and browser you use to visit the Site, as applicable to your location.
  • Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data.
  • Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
  • Right to appeal: If we deny your request, you may have the right to appeal our decision. You can do this by directly responding to our refusal.
  • Manage communication preferences: We may send you marketing emails, and you can opt out of receiving them at any time by using the unsubscribe option shown in our emails to you. If you opt out, we may still send you non‑promotional emails, such as those related to your account or orders.

You can exercise these rights as indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account details, to verify your identity before we can respond substantively to your request. Under applicable laws, you may designate an authorized agent to submit requests on your behalf. Before accepting a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the details below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us via the details below or lodging your complaint with your local data‑protection authority. For the EEA, a list of supervisory authorities is available here.

International Users

Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data will also be processed by staff and third‑party service providers and partners in these countries.

When we transfer your personal data to countries outside Europe, we rely on recognized data‑transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority, unless the data transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at info@rainawaywiper.com, or write to us at Strada Aurel Vlaicu 78, Iași, IS 707252, RO.

For purposes of the applicable privacy laws, and unless we tell you otherwise, we are the controller of your personal data.