100% secure payment
Information protected by 256-bit SSL encryption
Terms of service
Terms and Conditions
Thank you for visiting our website. Please read these Terms and Conditions carefully before using the site or making a purchase. Using this website constitutes acceptance of these terms, which form a legally binding contract between you (“User”) and the operator of the site – Rainaway.
1. GENERAL INFORMATION
1.1. This website is operated by Expres Colet SRL, headquartered in Iași, Romania. By placing an order, you enter into a contractual relationship with us.
1.2. Ordered products are shipped from one of our logistics centres. For return details, please read our Return Policy.
1.3. Website terms of use:
1.1. This website is operated by Expres Colet SRL, headquartered in Iași, Romania. By placing an order, you enter into a contractual relationship with us.
1.2. Ordered products are shipped from one of our logistics centres. For return details, please read our Return Policy.
1.3. Website terms of use:
- You must be of legal age to conclude a distance‑selling contract.
- The website is intended for personal, non‑commercial use.
2. PRODUCTS
2.1. All items sold on the website are referred to as “Products” and are intended for personal use.
2.2. The products are not suitable for children and must not be used for industrial or commercial purposes.
2.1. All items sold on the website are referred to as “Products” and are intended for personal use.
2.2. The products are not suitable for children and must not be used for industrial or commercial purposes.
3. PRICES, PAYMENTS AND TAXES
3.1. The final price, including applicable taxes, is shown at checkout.
3.2. Prices may change. Discounts may be offered regularly.
3.1. The final price, including applicable taxes, is shown at checkout.
3.2. Prices may change. Discounts may be offered regularly.
4. DELIVERY
4.1. Orders are processed within 1–2 business days and delivered in 2–7 days.
4.2. Delays may occur due to factors beyond our control, such as customs or natural events.
4.1. Orders are processed within 1–2 business days and delivered in 2–7 days.
4.2. Delays may occur due to factors beyond our control, such as customs or natural events.
5. RETURNS AND REFUNDS
5.1. You may return products within 30 days of delivery.
5.2. Contact our support team to obtain a return code and the correct return address.
5.3. Returned products must be unused and in their original packaging.
5.1. You may return products within 30 days of delivery.
5.2. Contact our support team to obtain a return code and the correct return address.
5.3. Returned products must be unused and in their original packaging.
6. WARRANTY
6.1. If you wish to return a defective product, please contact us at info@rainawaywiper.com and provide photos of the defect along with your order details.
6.1. If you wish to return a defective product, please contact us at info@rainawaywiper.com and provide photos of the defect along with your order details.
7. PERSONAL DATA
7.1. We take the necessary measures and follow best industry practices, as well as all applicable legal requirements, to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or improper destruction.
7.2. The provider guarantees that all personal data are collected and processed in accordance with all applicable laws. For more information on how we use and process personal data, please see our Privacy Policy.
7.3. Please note that we may contact you by phone or email to confirm order details or if your order could not be processed due to technical issues. If your order was not completed because of payment problems, we may send you a reminder via SMS or email to take the necessary steps.
7.4. If you choose to receive marketing messages from us, either via our website or by sending a request to be added, you give your prior, express, written consent to receive recurring promotional or marketing messages from us (“SMS”) sent via an automatic telephone system.
7.5. If you provide your express written consent to receive SMS from us, we may also send you an SMS prompting you to subscribe to our SMS service. You will only be subscribed if you confirm acceptance. If you subscribe to marketing messages, we will send no more than three promotional SMS per week.
7.6. You can stop receiving promotional SMS at any time by replying to our SMS with “STOP,” “END,” or “CANCEL.” Once we receive your unsubscribe request, we will immediately stop sending SMS. If you are unable to unsubscribe or need more information, please email our customer‑service team or reply “HELP” to our SMS, and someone from our team will get back to you within 1–2 business days.
7.1. We take the necessary measures and follow best industry practices, as well as all applicable legal requirements, to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or improper destruction.
7.2. The provider guarantees that all personal data are collected and processed in accordance with all applicable laws. For more information on how we use and process personal data, please see our Privacy Policy.
7.3. Please note that we may contact you by phone or email to confirm order details or if your order could not be processed due to technical issues. If your order was not completed because of payment problems, we may send you a reminder via SMS or email to take the necessary steps.
7.4. If you choose to receive marketing messages from us, either via our website or by sending a request to be added, you give your prior, express, written consent to receive recurring promotional or marketing messages from us (“SMS”) sent via an automatic telephone system.
7.5. If you provide your express written consent to receive SMS from us, we may also send you an SMS prompting you to subscribe to our SMS service. You will only be subscribed if you confirm acceptance. If you subscribe to marketing messages, we will send no more than three promotional SMS per week.
7.6. You can stop receiving promotional SMS at any time by replying to our SMS with “STOP,” “END,” or “CANCEL.” Once we receive your unsubscribe request, we will immediately stop sending SMS. If you are unable to unsubscribe or need more information, please email our customer‑service team or reply “HELP” to our SMS, and someone from our team will get back to you within 1–2 business days.
8. CODE OF CONDUCT
8.1. The products are intended solely for personal use. You agree not to use the website or our products for illegal or commercial purposes without our consent.
8.1. The products are intended solely for personal use. You agree not to use the website or our products for illegal or commercial purposes without our consent.
9. DISCLAIMER
9.1. The products are sold “as is,” without express or implied warranties.
9.2. We assume no liability for delivery delays or errors beyond our control.
9.1. The products are sold “as is,” without express or implied warranties.
9.2. We assume no liability for delivery delays or errors beyond our control.
10. LIMITATION OF LIABILITY
10.1. We are not liable for indirect or incidental damages resulting from use of the website or our products.
10.1. We are not liable for indirect or incidental damages resulting from use of the website or our products.
11. GOVERNING LAW AND DISPUTES
11.1. These terms are governed by EU consumer‑protection law.
11.1. These terms are governed by EU consumer‑protection law.
12. INTELLECTUAL PROPERTY
12.1. All intellectual‑property rights displayed or otherwise provided on the website are legally protected. You may not copy, reuse, or redistribute any intellectual property or other content you receive from us or find on the website without our express written consent. For example, you may not copy product information to another website or app. Commercial use of our content is prohibited without our express written permission.
12.2. All intellectual‑property rights displayed or otherwise provided on the website belong to us, except for trademarks, service marks, or other third‑party materials we use. None of these intellectual‑property rights may be used without prior written consent from us or the third party that owns the respective intellectual property.
12.1. All intellectual‑property rights displayed or otherwise provided on the website are legally protected. You may not copy, reuse, or redistribute any intellectual property or other content you receive from us or find on the website without our express written consent. For example, you may not copy product information to another website or app. Commercial use of our content is prohibited without our express written permission.
12.2. All intellectual‑property rights displayed or otherwise provided on the website belong to us, except for trademarks, service marks, or other third‑party materials we use. None of these intellectual‑property rights may be used without prior written consent from us or the third party that owns the respective intellectual property.
13. PROMOTION TERMS
13.1. After confirming an order, the customer has the option to add additional products to the order at an extra discount.
13.2. This option is available for 15 minutes after visiting the thank‑you page. The time is displayed by a timer on the page.
13.3. After the 15 minutes expire, the option to add products at an extra discount ends.
13.4. Additional products added within the specified time are charged at the offered discount.
13.1. After confirming an order, the customer has the option to add additional products to the order at an extra discount.
13.2. This option is available for 15 minutes after visiting the thank‑you page. The time is displayed by a timer on the page.
13.3. After the 15 minutes expire, the option to add products at an extra discount ends.
13.4. Additional products added within the specified time are charged at the offered discount.
For more information or clarifications, you can reach us at info@rainawaywiper.com or via the contact form.
